The European Commission provides for information and problem-solving tools
You can address directly through the following web-links or address them via a Citizens Without Borders help-desk. All problem-solving tools are free of charge.
Solvit
Make an enquiry via Solvit to solve a problem with a national administration in another EU country.
See here
Your Europe Advice
Make an enquiry via the Your Europe Advice service to receive tailor-made legal advice, free of charge.
See here
Europe Direct
Information on all EU issues, from administrative procedures to roaming charges, anyting you need to know when travelling across Europe.
See here
Your Europe
Help and advice on your life, work and travel in the EU.
See here